Despite the fact that disputes between business entities are not within the competence of the Commissioner for the Protection of the Rights of Entrepreneurs in the Moscow Region, the public reception offices of the Business Ombudsman "do not leave" business in trouble, get involved in the problem and achieve its successful resolution. 

This happened in Pavlovsky Posad. Thanks to the head of the reception Margarita Smirnova, the company was able to receive the payment due to it under the completed contract.

The factory for the production of industrial equipment appealed to the public reception of the Business Ombudsman in Pavlovsky Posad for help. Some time ago, the company delivered a large batch of high-quality goods to Kazakhstan under the contract. However, the customer did not transfer the payment for the goods within the time specified in the contract and stopped contacting.

In the reception area, entrepreneurs were helped to arrange for filing a claim to the arbitration court. And also through contacts we reached the representative office of the Chamber of Commerce and Industry of the Russian Federation in Kazakhstan. The customers were found. However, this time, they, referring to the fact that the bank, to which, according to the agreement, the money was supposed to be credited, is under sanctions, again did not pay for the goods. Communication was established with representatives of the bank and the option of opening an account in another was proposed.

The money was transferred to the manufacturer-supplier in full. The company expressed its gratitude to the reception of the Business Ombudsman in solving a difficult issue